Webchat not found 404
Hi, I've got a new install of Openfire running on ubuntu server. Everything's going great execpt webchat for fastpath. I've tried installing the plugin from the admin console, but it doesn't even...
View ArticleFastpath status icon in Joomla
I"m losing my mind trying to figure out how to put the chat icon on my joomla page. The best thing I came up with was to create a mod_wrapper with the url of my site \webchat. It works but lists the...
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
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Fastpath invite and transfer issues
Hi, I'm setting up a fastpath service based on desktop clients (just Spark). For testing purposes I'm using a setup built on the following: - Server Name: im - 2 Users: User_A_1, User_A_2 that belong...
View ArticleWhat changes when workgroup is "Closed"
I'm trying to find out what all changes when a FastPath workgroup is "Closed" (to stop accepting chats). Basically, I'm trying to find a way to automate the closing of the workgroup, or create a way...
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Communication between wc & of not happening
I've been reading through posts for days, and have a problem I can't seem to resolve. My openfire server (GMSQL1) has Fastpath / webchat configured correctly. I tested on an internal server and it...
View ArticleFastpath Webchat transcripts
Hi, I am new to Openfire and of course this community. I have setup Openfire and Fastpath for demo purposes at this time, and plan to use it for servicing customers through our website once I am...
View ArticleWebchat not found 404
Hi, I've got a new install of Openfire running on ubuntu server. Everything's going great execpt webchat for fastpath. I've tried installing the plugin from the admin console, but it doesn't even...
View ArticleFastpath status icon in Joomla
I"m losing my mind trying to figure out how to put the chat icon on my joomla page. The best thing I came up with was to create a mod_wrapper with the url of my site \webchat. It works but lists the...
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View ArticleFastpath Chat Summary Report
Can someone please advise on the meaning and difference between following notifications in FastPath Reports: No agent picked up request andUser left the queue. Thank you in advance.
View Articlewebchat 4.0.0 source code
I am having a problem with webchat and openfire. I get an error in the logs"WARNING: Error joining room:No response from server.: "This only happens when certain characters are entered in the name...
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
View ArticleInstallation problem
Ok I have the following installed on a linux box also running an IP PBX on it. Open FIre 3.7.0 Asterisk-IM 1.4.0 FastPath Service 4.2.0Search 1.5.1Subscription 1.2.2 I am using the embeded DB All is...
View ArticleHow to configure the FastPath WebChat
Hi, I just downloaded this aswsome OpenFire Server and install was as sweet as it can get. Once i installed now i want to configure the FastPath/OpenChat. The intention is to deploy the webchat...
View ArticleFastpath chat auto reconnect
I have a problem about the fastpath in spark when the internet suddenly disconnection. After reconnecting to the openfire server, the chat with the user who is from the webchat will be disappear and...
View ArticleSpark error "Cannot join the room" with fastpath workgroup
Hello, I cannot get spark to goin the fastpath workgroup chat.From either the webchat interface or sending a chat to test@workgroup.hgusdcmail1 with the chat to test@workgroup.hgusdcmail1:it asks "Do...
View ArticleSome basic questions regarding fastpath and its XMPP communication
Hello everybody, I am quite new to XMPP and fastpath and I have some simple questions regarding fastpath. From my undertanding the queue will try to get a remote-user for a user as soon as that user...
View ArticleFastpath status icon in Joomla
I"m losing my mind trying to figure out how to put the chat icon on my joomla page. The best thing I came up with was to create a mod_wrapper with the url of my site \webchat. It works but lists the...
View Articlewebchat error
2013.03.15 14:31:15 org.jivesoftware.openfire.container.PluginManager - Error loading plugin: /opt/openfire/plugins/webchatjava.lang.NoClassDefFoundError: org/mortbay/jetty/servlet/Context at...
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