ClassCastException occured on web chat popup window.
I have checked out latest code from svn of openfire and fastpath webchat projet in eclipse 3.7. Build it and put the webchat.war (From:<fastpath-webchat-project>/target/plugin) file in...
View ArticleFastpath Chat Summary Report
Can someone please advise on the meaning and difference between following notifications in FastPath Reports: No agent picked up request andUser left the queue. Thank you in advance.
View ArticleFastpath showing Offline when agents are available
Occassionally the service will go offline with no apparent cause. When I look at the groups under the Fastpath admin I see sufficient agents online and waiting. Sometimes we can force it to go back...
View Articleorg.jivesoftware.util.LocaleUtils - Can't find bundle for base name...
2013.03.15 14:31:24 org.jivesoftware.util.LocaleUtils - Can't find bundle for base name jinglenodes_i18n, locale zh_CNjava.util.MissingResourceException: Can't find bundle for base name...
View ArticleGet user agent
Hello, i need to show to my agents info about customers os, browser etc(basically - user-agent) and do You guys have an idea how to do this in openfire + fastpath + webchat configuration?
View ArticleI need to see the url of the page the clint is clicking on for context.
I need to see the url of the page the clint is clicking on for context. Is there a way to do this built in? Willl I have to hack into the code to accomplish it?
View ArticleWebchat with authentication
Can anyone help me please, Everything is working fine with my fastpath webchat setup except when I restrict access to registered Openfire users. The following happens: The user/client requests help and...
View ArticleGetting Webchat working on Windows
I am trying to get Webchat working on my install, but so far, I cant get it to work. I have Openfire installed on a Windows XP (32bit) machine.I have tried using the webchat plugin from the following...
View ArticleFast Path Live Chat
I found that Web Chat only works with Spark and I'm used to using PSI as it has voice capabilities.Can PSI somehow be made to work with web chat?Or can Spark use voice and video conferencing? Thanks!...
View Articlewebchat error
2013.03.15 14:31:15 org.jivesoftware.openfire.container.PluginManager - Error loading plugin: /opt/openfire/plugins/webchatjava.lang.NoClassDefFoundError: org/mortbay/jetty/servlet/Context at...
View Articleerror 404
hi I am trying to get webchat going for fastpath, I have fastpath enabled, and have a workgroup setup, but when I go to myip:9090/webchat or myip:7070/webchat I just get a error 404 webpage, how can I...
View ArticleInstallation problem
Ok I have the following installed on a linux box also running an IP PBX on it. Open FIre 3.7.0 Asterisk-IM 1.4.0 FastPath Service 4.2.0Search 1.5.1Subscription 1.2.2 I am using the embeded DB All is...
View ArticleLooking for freelance developer capable of working on fastpath
Greetings all,We have been using fastpath now for about 5 years and have been mostly happy with it. We originally started using it when it was a paid product and were happy to pay for it then and have...
View ArticleWhich webchat.war should use?
After building the fastpath-webchat plugin project, which is checked out from SVN is generating 2 webchat.war in two different location. "War" files are generated in the following locations.1)...
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Max Session Behaviour
Greetings! I've installed Openfire with the Fastpath and Webchat plugins and things are working nicely so far. Before I start configuring workgroups etc. I would like to understand the behaviour of...
View ArticleWebchat with authentication
Can anyone help me please, Everything is working fine with my fastpath webchat setup except when I restrict access to registered Openfire users. The following happens: The user/client requests help and...
View ArticleWebChat:Not Working in Chrome browser
Hi, I am currently working with Openfire 3.7.1 + FastPath 4.0.0 and Spark Client 2.6.3. The webchat.war which is added as an plugin to openfire seems to be working only on FireFox and IE , but not in...
View Articlejava.lang.NullPointerException at org.xmpp.forms.DataForm...
I am using openfire3.8.2 and FastPath Service 4.2.0 and Fastpath Webchat 4.0.2 and get following error when i cklick on any configired workgorup after i have sucessfully done setup the plugin...
View ArticleInstallation problem
Ok I have the following installed on a linux box also running an IP PBX on it. Open FIre 3.7.0 Asterisk-IM 1.4.0 FastPath Service 4.2.0Search 1.5.1Subscription 1.2.2 I am using the embeded DB All is...
View ArticleFast Path Live Chat
I found that Web Chat only works with Spark and I'm used to using PSI as it has voice capabilities.Can PSI somehow be made to work with web chat?Or can Spark use voice and video conferencing? Thanks!...
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