Installation problem
Ok I have the following installed on a linux box also running an IP PBX on it. Open FIre 3.7.0 Asterisk-IM 1.4.0 FastPath Service 4.2.0Search 1.5.1Subscription 1.2.2 I am using the embeded DB All is...
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Trying to install Fastpath Webchat
Hi, After updating to 3.7.0 (from 3.6.4) installing webchat plugin doesn't work I tried to install it from "available plugins": it downloads fine (the "install" link disappears and the war file...
View Articleorg.jivesoftware.util.LocaleUtils - Can't find bundle for base name...
2013.03.15 14:31:24 org.jivesoftware.util.LocaleUtils - Can't find bundle for base name jinglenodes_i18n, locale zh_CNjava.util.MissingResourceException: Can't find bundle for base name...
View ArticleWebchat and Fastpath issue with Openfire 3.9.1
I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...
View ArticleWebchat Deployment Fails
Hello People and thank you in advance for your help. I have a problem deploying webchat.war and I need your valuable help. I'm new to tomcat and openfire. The error I get while deploying webchat.war on...
View ArticleCan we pass User Name and Email through URL
Hello, If we have tracked username and email ID already through some other application, is there a way to pass it on to Webchat through URL? Something like,...
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
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Fastpath invite and transfer issues
Hi, I'm setting up a fastpath service based on desktop clients (just Spark). For testing purposes I'm using a setup built on the following: - Server Name: im - 2 Users: User_A_1, User_A_2 that belong...
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Communication between wc & of not happening
I've been reading through posts for days, and have a problem I can't seem to resolve. My openfire server (GMSQL1) has Fastpath / webchat configured correctly. I tested on an internal server and it...
View ArticleDefault URL for webchat
Just wondering if there is way of setting Fastpath Webchat to use URL without specifying port (9090). In many cases port 9090 is filtered and people can't use the feature. I have came up with solution...
View ArticleNo workgroups visible from external fastpath server
I have a tricky setup that's giving me a bit of trouble: Openfire is installed on a local server behind a firewall, while fastpath webchat is installed on a production server "outside" my domain. My...
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View ArticleExtended Fastpath Reports
Reports section in Fastpath doesn't meet business requirements. There is no logs over what agent rejected chat, time value is not clear, no export. If you have any requests over how Reports should be...
View Articlewebchat 4.0.0 source code
I am having a problem with webchat and openfire. I get an error in the logs"WARNING: Error joining room:No response from server.: "This only happens when certain characters are entered in the name...
View ArticleWeb Chat Text Settings - Agent Transfer Message Not Displaying
Hi Guys, Hopefully someone out there can provide me with some assistance. We have Openfire installed with the Fathpath plugin and using Spark for IM. We have an issue in that the Agent Transfer...
View Articlefastpath - webchat xss vulnerability
Hi In our company we have implemented (openfire, fastpath) for user attention via web. the xss vulnerability in web forms (userinfo.jsp, leave-a-message.jsp) was found How can we resolve this...
View ArticleWebchat Deployment Fails
Hello People and thank you in advance for your help. I have a problem deploying webchat.war and I need your valuable help. I'm new to tomcat and openfire. The error I get while deploying webchat.war on...
View ArticleSome basic questions regarding fastpath and its XMPP communication
Hello everybody, I am quite new to XMPP and fastpath and I have some simple questions regarding fastpath. From my undertanding the queue will try to get a remote-user for a user as soon as that user...
View ArticleFastpath - Spark users using the UI to make chat requests
I'm trying out Fastpath on our server and when I was reading the quickstart guide I found a segment that states "Users use the web-based Webchat client to request chat sessions with agents. OR they can...
View ArticleWebchat not found 404
Hi, I've got a new install of Openfire running on ubuntu server. Everything's going great execpt webchat for fastpath. I've tried installing the plugin from the admin console, but it doesn't even...
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