WebChat Focus Issue with Google Chrome
I have recieved and confirmed reports from users who use Google Chrome that keep loosing focus when an agent responds while using webchat through Fastpath. The focus seems to move up to the window...
View ArticleWebchat and Fastpath issue with Openfire 3.9.1
I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...
View Articlefastpath - webchat xss vulnerability
Hi In our company we have implemented (openfire, fastpath) for user attention via web. the xss vulnerability in web forms (userinfo.jsp, leave-a-message.jsp) was found How can we resolve this...
View ArticleWebchat Deployment Fails
Hello People and thank you in advance for your help. I have a problem deploying webchat.war and I need your valuable help. I'm new to tomcat and openfire. The error I get while deploying webchat.war on...
View ArticleTrying to install Fastpath Webchat
Hi, After updating to 3.7.0 (from 3.6.4) installing webchat plugin doesn't work I tried to install it from "available plugins": it downloads fine (the "install" link disappears and the war file...
View ArticleFastpath - Spark users using the UI to make chat requests
I'm trying out Fastpath on our server and when I was reading the quickstart guide I found a segment that states "Users use the web-based Webchat client to request chat sessions with agents. OR they can...
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
View Articlefastpath/webchat maintainer?
Is the webchat project still being maintained? and will it be moved to github?
View ArticleFastpath configuration w/o admin console
I'm trying the configure fastpath and openfire automaticly with MySQL triggers, but... I've already achieved the agent creation. But the workgroup creation is proving to be difficult. I've only got to...
View ArticleClassCastException and NullPointerException yet again
hi guys, i've modifed and recompiled webchat.war and it perfectly works on my windows openfire 3.9.3 server but when i tried to upload it on my debian openfire 3.9.3 server i encountered this error:...
View ArticleWebchat Deployment Fails
Hello People and thank you in advance for your help. I have a problem deploying webchat.war and I need your valuable help. I'm new to tomcat and openfire. The error I get while deploying webchat.war on...
View ArticleFastpath alternatives?
We've had a lot of instability with Openfire + Fastpath (not necessarily blaming Fastpath, it could be a lot of things) This has been happening for years, no matter what versions of Java, what distro...
View ArticleWhat features would you like to see added to fastpath-webchat
If any of you are currently using the fastpath-webchat interface what features would you like to see added to it or how would you change it for the better? Some things that I've had to implement in our...
View Articlejava.lang.NullPointerException at org.xmpp.forms.DataForm...
I am using openfire3.8.2 and FastPath Service 4.2.0 and Fastpath Webchat 4.0.2 and get following error when i cklick on any configired workgorup after i have sucessfully done setup the plugin...
View ArticleFastpath invite and transfer issues
Hi, I'm setting up a fastpath service based on desktop clients (just Spark). For testing purposes I'm using a setup built on the following: - Server Name: im - 2 Users: User_A_1, User_A_2 that belong...
View ArticleSpark error "Cannot join the room" with fastpath workgroup
Hello, I cannot get spark to goin the fastpath workgroup chat.From either the webchat interface or sending a chat to test@workgroup.hgusdcmail1 with the chat to test@workgroup.hgusdcmail1:it asks "Do...
View ArticleGetting Webchat working on Windows
I am trying to get Webchat working on my install, but so far, I cant get it to work. I have Openfire installed on a Windows XP (32bit) machine.I have tried using the webchat plugin from the following...
View ArticleFastpath - Spark users using the UI to make chat requests
I'm trying out Fastpath on our server and when I was reading the quickstart guide I found a segment that states "Users use the web-based Webchat client to request chat sessions with agents. OR they can...
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View ArticleWeb Chat Text Settings - Agent Transfer Message Not Displaying
Hi Guys, Hopefully someone out there can provide me with some assistance. We have Openfire installed with the Fathpath plugin and using Spark for IM. We have an issue in that the Agent Transfer...
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