What features would you like to see added to fastpath-webchat
If any of you are currently using the fastpath-webchat interface what features would you like to see added to it or how would you change it for the better? Some things that I've had to implement in our...
View ArticleExtended Fastpath Reports
Reports section in Fastpath doesn't meet business requirements. There is no logs over what agent rejected chat, time value is not clear, no export. If you have any requests over how Reports should be...
View ArticleFastpath - Spark users using the UI to make chat requests
I'm trying out Fastpath on our server and when I was reading the quickstart guide I found a segment that states "Users use the web-based Webchat client to request chat sessions with agents. OR they can...
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Does not appear the chat window.
There are Win 2008 r2 server installed on the server Open Fire 3.9.3. Fastpath plugin installed the Service ". Fastpath Vebchat" set C: \ xampp \ tomcat \ webapps \ webchat. But when you press the...
View ArticleWebchat and Fastpath issue with Openfire 3.9.1
I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...
View ArticleSpark error "Cannot join the room" with fastpath workgroup
Hello, I cannot get spark to goin the fastpath workgroup chat.From either the webchat interface or sending a chat to test@workgroup.hgusdcmail1 with the chat to test@workgroup.hgusdcmail1:it asks "Do...
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View ArticleButton to talk directly with Agent
Hi, We are deployin a solution for ourselves for Webchat. We wanted to visitors to be able to talk directly to a user. Is this possible? How? Cheers,
View Articlefastpath/webchat maintainer?
Is the webchat project still being maintained? and will it be moved to github?
View ArticleWebchat Deployment Fails
Hello People and thank you in advance for your help. I have a problem deploying webchat.war and I need your valuable help. I'm new to tomcat and openfire. The error I get while deploying webchat.war on...
View ArticleSome basic questions regarding fastpath and its XMPP communication
Hello everybody, I am quite new to XMPP and fastpath and I have some simple questions regarding fastpath. From my undertanding the queue will try to get a remote-user for a user as soon as that user...
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
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Does not appear the chat window.
There are Win 2008 r2 server installed on the server Open Fire 3.9.3. Fastpath plugin installed the Service ". Fastpath Vebchat" set C: \ xampp \ tomcat \ webapps \ webchat. But when you press the...
View ArticleClassCastException and NullPointerException yet again
hi guys, i've modifed and recompiled webchat.war and it perfectly works on my windows openfire 3.9.3 server but when i tried to upload it on my debian openfire 3.9.3 server i encountered this error:...
View ArticleHow to create a ratings page
Hi there, Apologies if this is completely the wrong place to raise this query. Currently using Spark 2.5.8 and Openfire 3.7.0 We're currently trying to manipulate the chat end/transcript screen to...
View ArticleTrying to install Fastpath Webchat
Hi, After updating to 3.7.0 (from 3.6.4) installing webchat plugin doesn't work I tried to install it from "available plugins": it downloads fine (the "install" link disappears and the war file...
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View Articlewebchat error
2013.03.15 14:31:15 org.jivesoftware.openfire.container.PluginManager - Error loading plugin: /opt/openfire/plugins/webchatjava.lang.NoClassDefFoundError: org/mortbay/jetty/servlet/Context at...
View Articlefaspath webchat without spark?
I have sucessfully doing the webchat with queues, but sometimes support is not infront of PC, and it is well know that there are many jabber/xmmp clients for android/ios. Is it a way to make to work...
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