Some basic questions regarding fastpath and its XMPP communication
Hello everybody, I am quite new to XMPP and fastpath and I have some simple questions regarding fastpath. From my undertanding the queue will try to get a remote-user for a user as soon as that user...
View ArticleWebchat Deployment Fails
Hello People and thank you in advance for your help. I have a problem deploying webchat.war and I need your valuable help. I'm new to tomcat and openfire. The error I get while deploying webchat.war on...
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webchat fail to load could not retrieve image: offline
i have installed the openfire of 3.9.3 and the fastpath plugin, i run the webchat.war on tomcat6, i can visit the localhost:8080/webchat, when i fill up the setting info, the console always show the...
View ArticleIntegrating Live support chat for webapp in Play framework
My requirement is ,I have a webapp developed in play framework.I need to integrate xmpp based live chat customer support.For that thought of using Openfire with fastpath webchat plugin.1) Installed...
View ArticleSmall typo in default trancript messages
Guys, Not much of a bug, rather cosmetic change. There is a typo in "Transcript Send Error" default message: current: The transcript could not be sent. We are sorry for the inconvience correct: The...
View Articlejava.lang.NullPointerException at org.xmpp.forms.DataForm...
I am using openfire3.8.2 and FastPath Service 4.2.0 and Fastpath Webchat 4.0.2 and get following error when i cklick on any configired workgorup after i have sucessfully done setup the plugin...
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Does not appear the chat window.
There are Win 2008 r2 server installed on the server Open Fire 3.9.3. Fastpath plugin installed the Service ". Fastpath Vebchat" set C: \ xampp \ tomcat \ webapps \ webchat. But when you press the...
View Articlefastpath agent not receiving messages from users
I successfully installed fastpath plugin and create a group, added users to the group and added no router rule(Assuming that if no route rules are specified, it will be assigned to default queue).When...
View Articlefastpath on IOS
Hi All Webchat is a good web client tool for fastpath as a plugin in openfire. Now currently we want to implement it in iOS side. Anyone has experience on it? As I know, object-c has already...
View ArticleIntegrating Live support chat for webapp in Play framework
My requirement is ,I have a webapp developed in play framework.I need to integrate xmpp based live chat customer support.For that thought of using Openfire with fastpath webchat plugin.1) Installed...
View ArticleFastpath WebChat Src Updates: Separates Host & XMPP Domain Settings
Folks, My particular set up*1 required that the Jabber server host node and XMPP Domain be different. E.g. the Jabber server node is 'my-special-node.mydomain.com', and the XMPP Domain set to...
View ArticleSpark error "Cannot join the room" with fastpath workgroup
Hello, I cannot get spark to goin the fastpath workgroup chat.From either the webchat interface or sending a chat to test@workgroup.hgusdcmail1 with the chat to test@workgroup.hgusdcmail1:it asks "Do...
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
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Fastpath offering more simultaneous chats then settings says
Hello, We are using the fastpath plugin in our company and it works well, but there must be some bug. When we set that a workgroup member can receice a maximum om 2 chats at a time, current chats can...
View ArticleWebchat and Fastpath issue with Openfire 3.9.1
I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...
View ArticleGetting Webchat working on Windows
I am trying to get Webchat working on my install, but so far, I cant get it to work. I have Openfire installed on a Windows XP (32bit) machine.I have tried using the webchat plugin from the following...
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Does not appear the chat window.
There are Win 2008 r2 server installed on the server Open Fire 3.9.3. Fastpath plugin installed the Service ". Fastpath Vebchat" set C: \ xampp \ tomcat \ webapps \ webchat. But when you press the...
View Articlefastpath on IOS
Hi All Webchat is a good web client tool for fastpath as a plugin in openfire. Now currently we want to implement it in iOS side. Anyone has experience on it? As I know, object-c has already...
View Articletransferring webchat conversation to another agent......
Dear All, I am using Fastpath webchat service to assist our clients. Now, I want a chat transferring functionality in my fastpath webchat, so that one agent can transfer's client's current chat...
View ArticleOpenFire + FastPath WebChat - Pre Fill the User Chat Window with ongoing...
Currently I am using Olark for live chat on my website.I am planning to replace it with an in house OpenFire installation.However, there is one problem.With Olark live chat snippet (which I embed on my...
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