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Webchat and Fastpath issue with Openfire 3.9.1

I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...

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Trying to install Fastpath Webchat

Hi, After updating to 3.7.0 (from 3.6.4)  installing webchat plugin doesn't work I tried to install it from "available plugins":  it downloads fine (the "install" link disappears and the war file...

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Can we pass User Name and Email through URL

Hello, If we have tracked username and email ID already through some other application, is there a way to pass it on to Webchat through URL? Something like,...

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Some basic questions regarding fastpath and its XMPP communication

Hello everybody, I am quite new to XMPP and fastpath and I have some simple questions regarding fastpath. From my undertanding the queue will try to get a remote-user for a user as soon as that user...

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Button to talk directly with Agent

Hi, We are deployin a solution for ourselves for Webchat. We wanted to visitors to be able to talk directly to a user. Is this possible? How? Cheers,

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webchat error

2013.03.15 14:31:15 org.jivesoftware.openfire.container.PluginManager - Error loading plugin: /opt/openfire/plugins/webchatjava.lang.NoClassDefFoundError: org/mortbay/jetty/servlet/Context          at...

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Extended Fastpath Reports

Reports section in Fastpath doesn't meet business requirements. There is no logs over what agent rejected chat, time value is not clear, no export. If you have any requests over how Reports should be...

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fastpath agent not receiving messages from users

I successfully installed fastpath plugin and create a group, added users to the group and added no router rule(Assuming that if no route rules are specified, it will be assigned to default queue).When...

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Fastpath alternatives?

We've had a lot of instability with Openfire + Fastpath (not necessarily blaming Fastpath, it could be a lot of things) This has been happening for years, no matter what versions of Java, what distro...

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fastpath on IOS

Hi All      Webchat is a good web client tool for fastpath as a plugin in openfire. Now currently we want to implement it in iOS side. Anyone has experience on it? As I know, object-c has already...

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Anyone get Tomcat7 to run Webchat?

I've tried various war files from the standard plugins and other discussions with no success on CentOS7 running Tomcat7 (the current default.) The war files deploy but won't start, giving me the error:...

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fastpath agent not receiving messages from users

I successfully installed fastpath plugin and create a group, added users to the group and added no router rule(Assuming that if no route rules are specified, it will be assigned to default queue).When...

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Trying to install Fastpath Webchat

Hi, After updating to 3.7.0 (from 3.6.4)  installing webchat plugin doesn't work I tried to install it from "available plugins":  it downloads fine (the "install" link disappears and the war file...

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Alternative solution for Fastpath Webchat?

Hi Community. I'm testing OpenFire+FastPath+Webchat and see that the solution is working ok.  However, the FastPath Webchat and/or FastPath developments are not active anymore so I wonder if there are...

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Webchat and Fastpath issue with Openfire 3.9.1

I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...

View Article


Installation problem

Ok I have the following installed on a linux box also running an IP PBX on it. Open FIre 3.7.0 Asterisk-IM 1.4.0 FastPath Service 4.2.0Search 1.5.1Subscription 1.2.2 I am using the embeded DB All is...

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Fastpath Mobile

Are there any current updates for Fastpath to auto resize for mobile devices such as blackberry/andriod/iPhone?

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Fastpath WebChat Src Updates: Separates Host & XMPP Domain Settings

Folks, My particular set up*1 required that the Jabber server host node and XMPP Domain be different. E.g. the Jabber server node is 'my-special-node.mydomain.com', and the XMPP Domain set to...

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Fastpath invite and transfer issues

Hi, I'm setting up a fastpath service based on desktop clients (just Spark). For testing purposes I'm using a setup built on the following: - Server Name: im - 2 Users: User_A_1, User_A_2 that belong...

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Max Session Behaviour

Greetings!  I've installed Openfire with the Fastpath and Webchat plugins and things are working nicely so far.  Before I start configuring workgroups etc. I would like to understand the behaviour of...

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