Fast Path Live Chat
I found that Web Chat only works with Spark and I'm used to using PSI as it has voice capabilities.Can PSI somehow be made to work with web chat?Or can Spark use voice and video conferencing? Thanks!...
View Articlewebchat error
2013.03.15 14:31:15 org.jivesoftware.openfire.container.PluginManager - Error loading plugin: /opt/openfire/plugins/webchatjava.lang.NoClassDefFoundError: org/mortbay/jetty/servlet/Context at...
View ArticleInstallation problem
Ok I have the following installed on a linux box also running an IP PBX on it. Open FIre 3.7.0 Asterisk-IM 1.4.0 FastPath Service 4.2.0Search 1.5.1Subscription 1.2.2 I am using the embeded DB All is...
View ArticleFastpath Webchat source is not comipling
I got the code from SVN repos of igniterealtime and trying to compile the code. The code is not compiling properly and giving 6 erros. I have all the pre-requiste in place. I also have the openfire...
View Articletransferring webchat conversation to another agent......
Dear All, I am using Fastpath webchat service to assist our clients. Now, I want a chat transferring functionality in my fastpath webchat, so that one agent can transfer's client's current chat...
View Articlefastpath webchat on ios6
I'm seeing problems with webchat on devices running ios 6. I looked through about 80 sessions from users on ios6 since October and saw zero success. Reports are that the user can't type or read what...
View ArticleLooking for freelance developer capable of working on fastpath
Greetings all,We have been using fastpath now for about 5 years and have been mostly happy with it. We originally started using it when it was a paid product and were happy to pay for it then and have...
View ArticleFastpath Webchat + Windows Server 2003
Good morning all: We have had Openfire in-house for quite some time. Only recently have we decided to investigate Fastpath Webchat as a means of improving our helpdesk support. We would like to use...
View Articlejava.lang.NullPointerException at org.xmpp.forms.DataForm...
I am using openfire3.8.2 and FastPath Service 4.2.0 and Fastpath Webchat 4.0.2 and get following error when i cklick on any configired workgorup after i have sucessfully done setup the plugin...
View Articlewebchat 4.0.0 source code
I am having a problem with webchat and openfire. I get an error in the logs"WARNING: Error joining room:No response from server.: "This only happens when certain characters are entered in the name...
View ArticleHow to turn off fastpath webchat logging?
Hi, How do I turn off all the messaging getting put in our SystemOut.log file? I can't find where we have any debug turned on [6/7/12 15:47:48:477 CDT] 00000031 ExecuteQuery I...
View Articleorg.jivesoftware.util.LocaleUtils - Can't find bundle for base name...
2013.03.15 14:31:24 org.jivesoftware.util.LocaleUtils - Can't find bundle for base name jinglenodes_i18n, locale zh_CNjava.util.MissingResourceException: Can't find bundle for base name...
View ArticleFastpath showing Offline when agents are available
Occassionally the service will go offline with no apparent cause. When I look at the groups under the Fastpath admin I see sufficient agents online and waiting. Sometimes we can force it to go back...
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View ArticleHow to configure the FastPath WebChat
Hi, I just downloaded this aswsome OpenFire Server and install was as sweet as it can get. Once i installed now i want to configure the FastPath/OpenChat. The intention is to deploy the webchat...
View ArticleFastpath image caching
Hi, I'm having an issue where updating images for a workgroup in Openfire doesn't propogate to Webchat, e.g. I've changed the Online and Offline logos for a workgroup, but when getting the image from...
View ArticleForce Email Transcript from WebChat
Team, I am integrating webchat with ticketing tool. I want to understand, 1. Is there a way to force email to a specific ID at the end of the chat session? This ID can be in BCC and can be...
View ArticleSpark error "Cannot join the room" with fastpath workgroup
Hello, I cannot get spark to goin the fastpath workgroup chat.From either the webchat interface or sending a chat to test@workgroup.hgusdcmail1 with the chat to test@workgroup.hgusdcmail1:it asks "Do...
View ArticleInstalling Fastpath Webchat on OpenFire 3.8.2
Hi all,I am relatively new to OpenFire but have it runing very sucsesfully in a small company about 25 users. I now what to add Fastpath and Webchat to our openfire server. I have installed the main...
View ArticleFastpath status icon in Joomla
I"m losing my mind trying to figure out how to put the chat icon on my joomla page. The best thing I came up with was to create a mod_wrapper with the url of my site \webchat. It works but lists the...
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