Web Chat can't play the chat window
The environment : openfire + spark + Fastpath webchat 1. I builded a workgroup on Fastpath 2. I choice a workgroup and click start chat button in the Fastpath Web Chat then the spark receive a...
View ArticleAlternative solution for Fastpath Webchat?
Hi Community. I'm testing OpenFire+FastPath+Webchat and see that the solution is working ok. However, the FastPath Webchat and/or FastPath developments are not active anymore so I wonder if there are...
View ArticleAccess control in openfire admin console
Hi All, I have installed openfire webchat plugin. I am able to do my basic stuff here. I was able to create workgroups and queues. Here my need is to make one of the user(agent) as...
View ArticleLooking for freelance developer capable of working on fastpath
Greetings all,We have been using fastpath now for about 5 years and have been mostly happy with it. We originally started using it when it was a paid product and were happy to pay for it then and have...
View ArticleOpenFire + FastPath WebChat - Pre Fill the User Chat Window with ongoing...
Currently I am using Olark for live chat on my website.I am planning to replace it with an in house OpenFire installation.However, there is one problem.With Olark live chat snippet (which I embed on my...
View ArticleTrying to install Fastpath Webchat
Hi, After updating to 3.7.0 (from 3.6.4) installing webchat plugin doesn't work I tried to install it from "available plugins": it downloads fine (the "install" link disappears and the war file...
View Articleorg.jivesoftware.util.LocaleUtils - Can't find bundle for base name...
2013.03.15 14:31:24 org.jivesoftware.util.LocaleUtils - Can't find bundle for base name jinglenodes_i18n, locale zh_CNjava.util.MissingResourceException: Can't find bundle for base name...
View ArticleFast Path Live Chat
I found that Web Chat only works with Spark and I'm used to using PSI as it has voice capabilities.Can PSI somehow be made to work with web chat?Or can Spark use voice and video conferencing? Thanks!...
View ArticleChat Completion
Hello! Is there a way to tell when a chat has ended and to modify what happens when a chat ends? What I'd be interested in doing is immediately after a chat ends, I'd like to be able to retrieve the...
View ArticleGet user agent
Hello, i need to show to my agents info about customers os, browser etc(basically - user-agent) and do You guys have an idea how to do this in openfire + fastpath + webchat configuration?
View ArticleFastpath status icon in Joomla
I"m losing my mind trying to figure out how to put the chat icon on my joomla page. The best thing I came up with was to create a mod_wrapper with the url of my site \webchat. It works but lists the...
View ArticleLooking for fastpath_webchat.war source code svn ??
Can anyone share fastpath_webchat.war source code svn url ?? Many thanks Chaits
View ArticleFastpath: Configure Operating Hours
Is there a way to open and close a Fastpath queue on a pre-determined schedule? For example, if you only wanted to provide the service during specific hours or on specific days? I know that you can...
View Articleorg.jivesoftware.util.LocaleUtils - Can't find bundle for base name...
2013.03.15 14:31:24 org.jivesoftware.util.LocaleUtils - Can't find bundle for base name jinglenodes_i18n, locale zh_CNjava.util.MissingResourceException: Can't find bundle for base name...
View ArticleFastpath Webchat transcripts
Hi, I am new to Openfire and of course this community. I have setup Openfire and Fastpath for demo purposes at this time, and plan to use it for servicing customers through our website once I am...
View ArticleAlternative solution for Fastpath Webchat?
Hi Community. I'm testing OpenFire+FastPath+Webchat and see that the solution is working ok. However, the FastPath Webchat and/or FastPath developments are not active anymore so I wonder if there are...
View ArticleOpenFire + FastPath WebChat - Pre Fill the User Chat Window with ongoing...
Currently I am using Olark for live chat on my website.I am planning to replace it with an in house OpenFire installation.However, there is one problem.With Olark live chat snippet (which I embed on my...
View ArticleFastpath configuration w/o admin console
I'm trying the configure fastpath and openfire automaticly with MySQL triggers, but... I've already achieved the agent creation. But the workgroup creation is proving to be difficult. I've only got to...
View ArticleGetting Webchat working on Windows
I am trying to get Webchat working on my install, but so far, I cant get it to work. I have Openfire installed on a Windows XP (32bit) machine.I have tried using the webchat plugin from the following...
View ArticleNo workgroups visible from external fastpath server
I have a tricky setup that's giving me a bit of trouble: Openfire is installed on a local server behind a firewall, while fastpath webchat is installed on a production server "outside" my domain. My...
View Article