Force Email Transcript from WebChat
Team, I am integrating webchat with ticketing tool. I want to understand, 1. Is there a way to force email to a specific ID at the end of the chat session? This ID can be in BCC and can be...
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Communication between wc & of not happening
I've been reading through posts for days, and have a problem I can't seem to resolve. My openfire server (GMSQL1) has Fastpath / webchat configured correctly. I tested on an internal server and it...
View ArticleFastpath status icon in Joomla
I"m losing my mind trying to figure out how to put the chat icon on my joomla page. The best thing I came up with was to create a mod_wrapper with the url of my site \webchat. It works but lists the...
View Articleorg.jivesoftware.util.LocaleUtils - Can't find bundle for base name...
2013.03.15 14:31:24 org.jivesoftware.util.LocaleUtils - Can't find bundle for base name jinglenodes_i18n, locale zh_CNjava.util.MissingResourceException: Can't find bundle for base name...
View ArticleFastpath configuration w/o admin console
I'm trying the configure fastpath and openfire automaticly with MySQL triggers, but... I've already achieved the agent creation. But the workgroup creation is proving to be difficult. I've only got to...
View ArticleWebchat and Fastpath issue with Openfire 3.9.1
I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...
View ArticleLooking for freelance developer capable of working on fastpath
Greetings all,We have been using fastpath now for about 5 years and have been mostly happy with it. We originally started using it when it was a paid product and were happy to pay for it then and have...
View ArticleFast Path Live Chat
I found that Web Chat only works with Spark and I'm used to using PSI as it has voice capabilities.Can PSI somehow be made to work with web chat?Or can Spark use voice and video conferencing? Thanks!...
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Trying to install Fastpath Webchat
Hi, After updating to 3.7.0 (from 3.6.4) installing webchat plugin doesn't work I tried to install it from "available plugins": it downloads fine (the "install" link disappears and the war file...
View ArticleFastpath Webchat transcripts
Hi, I am new to Openfire and of course this community. I have setup Openfire and Fastpath for demo purposes at this time, and plan to use it for servicing customers through our website once I am...
View Articleorg.jivesoftware.util.LocaleUtils - Can't find bundle for base name...
2013.03.15 14:31:24 org.jivesoftware.util.LocaleUtils - Can't find bundle for base name jinglenodes_i18n, locale zh_CNjava.util.MissingResourceException: Can't find bundle for base name...
View ArticleLooking for freelance developer capable of working on fastpath
Greetings all,We have been using fastpath now for about 5 years and have been mostly happy with it. We originally started using it when it was a paid product and were happy to pay for it then and have...
View ArticleOpenFire 3.7.0 - FastPath WebChat not installing?
Howdy -I've been running Openfire 3.6.4 for over a year with the Fastpath Service (4.1) and Fastpath Webchat (4.0) running flawlessly.That system is running Windows 2003 with the embedded database I am...
View ArticleNeed help compiling openfire/webchat!
I need to make some revisions to webchat, so I'm trying to compile webchat with ant, and I can't seem to find some of the dependencies (mainly Jetty, and other eclipse libraries). Here's what I've got:...
View ArticleFastpath: Your chat session has been ended by Agent
If i set fastpath web authentication is true , I will happend this problem at webchat, but if i use anonymity, it is normal. anybody happended this problem?
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View ArticleWebchat and Fastpath issue with Openfire 3.9.1
I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...
View ArticleDefault URL for webchat
Just wondering if there is way of setting Fastpath Webchat to use URL without specifying port (9090). In many cases port 9090 is filtered and people can't use the feature. I have came up with solution...
View ArticleWebchat Auto-invite feature?
Does anyone know if the Webchat plugin supports auto-invite? We'd like to replace our existing customer support chat with Webchat but would like to retain the ability to automatically invite web...
View ArticleBUG: Session doesn't closed when user click 'X' button in Firefox and Chrome
When user closes a window using 'X' button, session isn't closed. Agents still receiving invitations after that.Firefox an Chrome are not catching onunload event, onbeforeunload should be used.
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