Webchat Deployment Fails
Hello People and thank you in advance for your help. I have a problem deploying webchat.war and I need your valuable help. I'm new to tomcat and openfire. The error I get while deploying webchat.war on...
View ArticleHow to create a ratings page
Hi there, Apologies if this is completely the wrong place to raise this query. Currently using Spark 2.5.8 and Openfire 3.7.0 We're currently trying to manipulate the chat end/transcript screen to...
View ArticleTrying to install Fastpath Webchat
Hi, After updating to 3.7.0 (from 3.6.4) installing webchat plugin doesn't work I tried to install it from "available plugins": it downloads fine (the "install" link disappears and the war file...
View Articlefastpath admin panel -> Reports -> View chat usage
Hello I have seen some posts around queueWaitTime being inaccuarate. This seems to be something around a lack of enough data for the algorithm to be accurate. However i see on this admin panel that...
View ArticleGetting Webchat working on Windows
I am trying to get Webchat working on my install, but so far, I cant get it to work. I have Openfire installed on a Windows XP (32bit) machine.I have tried using the webchat plugin from the following...
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View ArticleFastpath - Spark users using the UI to make chat requests
I'm trying out Fastpath on our server and when I was reading the quickstart guide I found a segment that states "Users use the web-based Webchat client to request chat sessions with agents. OR they can...
View ArticleSome basic questions regarding fastpath and its XMPP communication
Hello everybody, I am quite new to XMPP and fastpath and I have some simple questions regarding fastpath. From my undertanding the queue will try to get a remote-user for a user as soon as that user...
View Articleorg.jivesoftware.util.LocaleUtils - Can't find bundle for base name...
2013.03.15 14:31:24 org.jivesoftware.util.LocaleUtils - Can't find bundle for base name jinglenodes_i18n, locale zh_CNjava.util.MissingResourceException: Can't find bundle for base name...
View Articlefastpath/webchat maintainer?
Is the webchat project still being maintained? and will it be moved to github?
View ArticleClassCastException occured on web chat popup window.
I have checked out latest code from svn of openfire and fastpath webchat projet in eclipse 3.7. Build it and put the webchat.war (From:<fastpath-webchat-project>/target/plugin) file in...
View ArticleSpark error "Cannot join the room" with fastpath workgroup
Hello, I cannot get spark to goin the fastpath workgroup chat.From either the webchat interface or sending a chat to test@workgroup.hgusdcmail1 with the chat to test@workgroup.hgusdcmail1:it asks "Do...
View ArticleWebchat and Fastpath issue with Openfire 3.9.1
I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...
View ArticleWeb Chat Text Settings - Agent Transfer Message Not Displaying
Hi Guys, Hopefully someone out there can provide me with some assistance. We have Openfire installed with the Fathpath plugin and using Spark for IM. We have an issue in that the Agent Transfer...
View ArticleClassCastException and NullPointerException yet again
hi guys, i've modifed and recompiled webchat.war and it perfectly works on my windows openfire 3.9.3 server but when i tried to upload it on my debian openfire 3.9.3 server i encountered this error:...
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
View ArticleWebchat Port Update
We want to move our webchat and clients to an SSL connection. We've successfully changed everyone over to 5223 with the clients, but when we disable 5222 from the Server Manager, the FastPath...
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View ArticleI need to see the url of the page the clint is clicking on for context.
I need to see the url of the page the clint is clicking on for context. Is there a way to do this built in? Willl I have to hack into the code to accomplish it?
View ArticleMax Session Behaviour
Greetings! I've installed Openfire with the Fastpath and Webchat plugins and things are working nicely so far. Before I start configuring workgroups etc. I would like to understand the behaviour of...
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