Installation problem
Ok I have the following installed on a linux box also running an IP PBX on it. Open FIre 3.7.0 Asterisk-IM 1.4.0 FastPath Service 4.2.0Search 1.5.1Subscription 1.2.2 I am using the embeded DB All is...
View ArticleAvatar
Ok, so I know that you can integrate and avatar into the spark client, but what about into the fastpath client. example...I want people to see my avatar when they start a chat via fastpath so they...
View ArticleLooking for freelance developer capable of working on fastpath
Greetings all,We have been using fastpath now for about 5 years and have been mostly happy with it. We originally started using it when it was a paid product and were happy to pay for it then and have...
View ArticleSome basic questions regarding fastpath and its XMPP communication
Hello everybody, I am quite new to XMPP and fastpath and I have some simple questions regarding fastpath. From my undertanding the queue will try to get a remote-user for a user as soon as that user...
View Articlefastpath admin panel -> Reports -> View chat usage
Hello I have seen some posts around queueWaitTime being inaccuarate. This seems to be something around a lack of enough data for the algorithm to be accurate. However i see on this admin panel that...
View ArticleFastpath - Spark users using the UI to make chat requests
I'm trying out Fastpath on our server and when I was reading the quickstart guide I found a segment that states "Users use the web-based Webchat client to request chat sessions with agents. OR they can...
View ArticleWebchat Deployment Fails
Hello People and thank you in advance for your help. I have a problem deploying webchat.war and I need your valuable help. I'm new to tomcat and openfire. The error I get while deploying webchat.war on...
View ArticleHow to create a ratings page
Hi there, Apologies if this is completely the wrong place to raise this query. Currently using Spark 2.5.8 and Openfire 3.7.0 We're currently trying to manipulate the chat end/transcript screen to...
View ArticleFastpath alternatives?
We've had a lot of instability with Openfire + Fastpath (not necessarily blaming Fastpath, it could be a lot of things) This has been happening for years, no matter what versions of Java, what distro...
View Articlefastpath/webchat maintainer?
Is the webchat project still being maintained? and will it be moved to github?
View ArticleTrying to install Fastpath Webchat
Hi, After updating to 3.7.0 (from 3.6.4) installing webchat plugin doesn't work I tried to install it from "available plugins": it downloads fine (the "install" link disappears and the war file...
View ArticleFastpath Webchat fails to install
Hi, the fastpath service is running fine on Of 3.7.1. if i try to install the webchat - even via webchat.war i get this: 2012.03.05 16:48:08 org.jivesoftware.openfire.container.PluginManager - Error...
View ArticleInstallation problem
Ok I have the following installed on a linux box also running an IP PBX on it. Open FIre 3.7.0 Asterisk-IM 1.4.0 FastPath Service 4.2.0Search 1.5.1Subscription 1.2.2 I am using the embeded DB All is...
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
View ArticleTrying to install Fastpath Webchat
Hi, After updating to 3.7.0 (from 3.6.4) installing webchat plugin doesn't work I tried to install it from "available plugins": it downloads fine (the "install" link disappears and the war file...
View ArticleWeb Chat Text Settings - Agent Transfer Message Not Displaying
Hi Guys, Hopefully someone out there can provide me with some assistance. We have Openfire installed with the Fathpath plugin and using Spark for IM. We have an issue in that the Agent Transfer...
View ArticleBug: Workgroup form variables not included in form
I added some form variables using the Workgroup Settings -> Form Variables UI to try and track a visitor's IP address, using standard Apache names as a my guide. No matter what I add, though,...
View ArticleMax Session Behaviour
Greetings! I've installed Openfire with the Fastpath and Webchat plugins and things are working nicely so far. Before I start configuring workgroups etc. I would like to understand the behaviour of...
View ArticleFastpath image caching
Hi, I'm having an issue where updating images for a workgroup in Openfire doesn't propogate to Webchat, e.g. I've changed the Online and Offline logos for a workgroup, but when getting the image from...
View ArticleLooking for fastpath_webchat.war source code svn ??
Can anyone share fastpath_webchat.war source code svn url ?? Many thanks Chaits
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