fastpath admin panel -> Reports -> View chat usage
Hello I have seen some posts around queueWaitTime being inaccuarate. This seems to be something around a lack of enough data for the algorithm to be accurate. However i see on this admin panel that...
View ArticleOpenfire users are not showing as available in the Webchat queues.
Hello all.Just noticed an issue with Fastpath Service/ Webchat where newer Openfire users are not in the Webchat queues.I don't see any differences between working/ non-working users in settings.I...
View ArticleWebchat and Fastpath issue with Openfire 3.9.1
I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...
View ArticleWebchat with authentication
Can anyone help me please, Everything is working fine with my fastpath webchat setup except when I restrict access to registered Openfire users. The following happens: The user/client requests help and...
View Articlefastpath class graph
somebody have fastpath class or Structure graph ，there are no more information about fastpath ? I want to know fastpath deep。thanks。
View ArticleClassCastException and NullPointerException yet again
hi guys, i've modifed and recompiled webchat.war and it perfectly works on my windows openfire 3.9.3 server but when i tried to upload it on my debian openfire 3.9.3 server i encountered this error:...
View Articlefastpath/webchat maintainer?
Is the webchat project still being maintained? and will it be moved to github?
View ArticleBest practices for using Webchat and Fastpath with Openfire 3.9.1 ?
Hello, I am just getting into using Fastpath and Webchat. Ultimately, I would like to add a chat form on a website and utilize these tools to provide customer service. I am using Openfire 3.9.1. I...
View ArticleLooking for fastpath_webchat.war source code svn ??
Can anyone share fastpath_webchat.war source code svn url ?? Many thanks Chaits
View ArticleOpenfire users are not showing as available in the Webchat queues.
Hello all.Just noticed an issue with Fastpath Service/ Webchat where newer Openfire users are not in the Webchat queues.I don't see any differences between working/ non-working users in settings.I...
View ArticleFastpath alternatives?
We've had a lot of instability with Openfire + Fastpath (not necessarily blaming Fastpath, it could be a lot of things) This has been happening for years, no matter what versions of Java, what distro...
View ArticleInstallation problem
Ok I have the following installed on a linux box also running an IP PBX on it. Open FIre 3.7.0 Asterisk-IM 1.4.0 FastPath Service 4.2.0Search 1.5.1Subscription 1.2.2 I am using the embeded DB All is...
View ArticleFastpath - Spark users using the UI to make chat requests
I'm trying out Fastpath on our server and when I was reading the quickstart guide I found a segment that states "Users use the web-based Webchat client to request chat sessions with agents. OR they can...
View ArticleClassCastException occured on web chat popup window.
I have checked out latest code from svn of openfire and fastpath webchat projet in eclipse 3.7. Build it and put the webchat.war (From:<fastpath-webchat-project>/target/plugin) file in...
View ArticleOpenFire + FastPath WebChat - Pre Fill the User Chat Window with ongoing...
Currently I am using Olark for live chat on my website.I am planning to replace it with an in house OpenFire installation.However, there is one problem.With Olark live chat snippet (which I embed on my...
View ArticleSome basic questions regarding fastpath and its XMPP communication
Hello everybody, I am quite new to XMPP and fastpath and I have some simple questions regarding fastpath. From my undertanding the queue will try to get a remote-user for a user as soon as that user...
View ArticleWebchat and Fastpath issue with Openfire 3.9.1
I used Webchat and Fastpath and it was great until I moved to Openfire 3.9.1. At first look it works, but users can't receive my chat acception or rejection. Means they see "You are currently number 1...
View Articlefastpath - webchat xss vulnerability
Hi In our company we have implemented (openfire, fastpath) for user attention via web. the xss vulnerability in web forms (userinfo.jsp, leave-a-message.jsp) was found How can we resolve this...
View ArticleWebchat Deployment Fails
Hello People and thank you in advance for your help. I have a problem deploying webchat.war and I need your valuable help. I'm new to tomcat and openfire. The error I get while deploying webchat.war on...
View ArticleTrying to install Fastpath Webchat
Hi, After updating to 3.7.0 (from 3.6.4) installing webchat plugin doesn't work I tried to install it from "available plugins": it downloads fine (the "install" link disappears and the war file...
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